Whether you’re opening a new office and need phones, or planning to update your existing phone system, there’s a technology you need to know about that eliminates phone system wiring hassles and expense.
With only one phone jack in the entire office it lets you put four cordless phones in service with no need to run cabling, no need to install phone jacks at each desk, and no need for any servers or computers. It’s simple, reliable and economical. It’s called DECT 6.0.
Well, maybe I should clarify that last statement. If you’re still using POTS (the “plain old telephone system”, aka the monopoly phone company) you don’t need any computers or servers. But if you have moved (or are about to move) to VoIP, of course you’ll need a computer that connects you to the Internet.
So, what is DECT 6.0?
It stands for Digital Enhanced Cordless Telecommunications. It’s an industry standard that defines how dial tone can be passed via radio signals to a cordless phone. A DECT phone system comes with a base unit. It plugs into the phone jack that delivers dial tone into your office or building. When you make or receive a call, your cordless handset communicates by radio with the base unit. DECT phones are digital, not the analog cordless phones of years past.
How Does DECT Help You?
• The DECT cordless technology works whether your dial tone is delivered by a POTS phone line or a digital VoIP line. If you’re still using POTS but plan to upgrade to VoIP, your DECT phone will continue to serve you well
• DECT phones are cordless and convenient. Many can be used with headsets, giving you continuous communication no matter where in the office you may be
• If you’re currently running voice over your data network and do not have quality of service (QoS) technology installed, DECT will eliminate the dropped words, noise, static and distortion your phone system probably generates
• You can forget about the complexity of punch-down panels, wiring closets and cabling when you switch to DECT. It eliminates the costly nightmare of pulling phone cables through the walls and ceilings when you need a phone in a new location
Is DECT Right for You?
The original DECT 6.0 technology limits the number of cordless handsets to four. Subsequently, manufacturers (such as Spectralink) have extended the capability of DECT 6.0 using proprietary hardware to support more than 4,000 phones. However that’s a much more complex and expensive solution. I want to focus on the simplicity of DECT for small businesses in this article.
Clearly, a company with a boat load of inside sales reps dialing out or receiving calls all day isn’t a good prospect for a four-line DECT phone. Yet for millions of small businesses DECT makes the perfect phone system. Retailers, service companies (think lawn care, plumbers, electricians, contractors, medical and dental offices) and others who rely primarily on face-to-face contact with customers rather than phone contact, are ideal candidates for DECT.
DECT phones have been available in the U.S. since 2005. Manufacturers competing for market share have differentiated their products and added important features. For instance, you can buy DECT phones with Bluetooth to link with one or more cell phones, allowing you to make or receive cell phone calls at your cordless handset. If you’d like to learn more, check in at Cordless-Phone-Update.com for their summary of phones and the overall DECT marketplace.